When you win an item, a notification mail from timepeaks.com will be sent to your mail address.
Please make sure that it is not treated as a spam mail.
Please complete the payment within 2 days after you receive the notification mail.
The order cannot be cancelled once you receive the notification of the successful bid.
For the returnable items, in some occasions, it will take a few days until you receive the notification of successful bid. Sometimes these items are also sold at real-auction and it usually takes about 5 days to get the reply from owners.
If you win a bid and have not yet received the notification in 4 days, you have the right to cancel it.
If the winner does not make a payment, Timepeaks will send a Second Chance Offer to the person who placed a bid of the second highest price.
Only when the second highest bidding price is one bid increment lower than the highest price, will the second chance offer be sent to the second winner.
The Second Chance Offer is not an obligation but an opportunity to purchase. If the new winner does not want to buy the item, please contact us as soon as possible.
As long as the new winner decides to purchase, the seller must sell the item at the second chance offer price.